Hello A N, We wanted to express our gratitude for taking the time to review and your valuable feedback. We’ll fast forward 10 days and they never emailed me or reached out and plan to completely steal from me. Literally they strung me along for 15 hours a day for multiple days, telling me “tech support and upper management would be getting with me to make it rights because I have all the documentation and screen shots and more. We’ll not only did I not get paid out, I didn’t get my bonus spins, alerted customer supports immediately. Which is massive, I’ve only hit 3 scatters and 6 spins and I usually win 1-4 eth, so you can imagine how much I thought for this one. Finally I got the biggest spin I’ve ever had! 4 scatters, which pays. But I was playing my normal game betting big, within the hours put in over 4 eth. All seemed smooth, except every-time you want to withdrawal, then it’s a headache. On 11-11-23 I was playing in this casino just as I have for a couple months. We are here to help! Best regards, 7Bit Casino TeamĪbsolutely rotten customer service, follow through and theft.

To assist you further, please reach out to our support team via email with the specific details of your deposit. Acknowledging the frustration this may have caused, we treat such matters seriously. Our team kindly asks you to note this information and be careful when making a deposit in the future. We apologize for any inconvenience you may have experienced, however, such deposits cannot be recovered in our system. In case the transactions are below the minimum amount they will be counted as 'Lost' and will not reach the Player's balance, unfortunately.

Such information can be found in the section 'Wallet' (Deposit tab) on our website or by following the link. The Casino is notifying our players to include miner fees for successful transaction. The transaction fees are determined by the payment system, which you have been using for depositing. Please note that our casino does not charge anything for accepting deposits.

We want to address your concern about additional fees. We appreciate your loyalty and value your feedback.

Dear Vicki Owen, Thank you for sharing your thoughts after being a part of our casino community for over a year.

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